Cancellation Policy

Cancellation Policy

We will confirm your event, by email, 14-days prior to your first day. Once confirmed, the following charges will apply if you wish to cancel a course. In exceptional circumstances the Learning Manager may waive the fee. Contact us for details.

  • 7-14 days prior to the event – Full Refund
  • 2-7 days prior to the event – we will invoice or keep 50% of full fee
  • Within 48hrs – we will invoice or keep 100% of full fee
  • Non-attendance – we will invoice or keep 100% of full fee